Sales Manager – Retail

Jobtailor; La Mirada (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Jobtailor in La Mirada, CA seeks a Store Leader to train in La Mirada and manage the home store. You will ensure staffing, schedule coverage, and drive performance through coaching and established SOPs.

You will recruit, coach Supervisors, and lead by example to deliver exceptional guest experiences and strong financial results. The role focuses on living spaces guest engagement, daily coaching, and development of leadership talent, with responsibilities for opening/closing and safety.

Qualifications

• Bachelor's degree or equivalent from four-year college in business, design, retail management, sales, merchandising, or related field preferred
• 5 years' experience in direct customer interactive environment required; high volume
• 3 years of management experience required
• Equivalent combination of education and experience will be considered
• Proficient in Microsoft Office including Word, Excel, and PowerPoint
• No certificates or licenses required

Responsibilities

• Train in La Mirada and then return to the home store to manage
• Ensure the retail store team is fully staffed and schedule coverage to optimize productivity and efficiency
• Ensure team members complete training and execute company expectations and ongoing training modules
• Recruit, lead, and develop team members and build a culture of passionate, high-performance teams
• Lead and develop Supervisors to execute the Guest Engagement Model through daily coaching
• Own the sales floor and financial outcomes through Sales and Operations standard work
• Engage team members and guests to assess execution of the Living Spaces Guest Engagement Model
• Handle escalated guest situations and resolution
• Identify gaps using scorecards and behavioral misses and create business plans for people and process
• Set expectations, hold teams accountable, and inspire team members through coaching, mentoring, and leading by example
• Host talent conversations to develop leadership skills and build store bench strength
• Open and close the store as needed, including securing the building and managing alarms
• Generate store energy through recognition and transparent, in-the-moment conversations
• Serve as Sales Floor Leader, ensuring guests are engaged through the buying journey
• Drive results through SOPs, retail processes, and procedures
• Support and mentor the training and onboarding coordinator to improve engagement and retention
• Collaborate on training material development, facilitate feedback sessions, and implement onboarding strategies
• Manage the sales supervisor team and execute business strategies to attain board and shareholder goals
• Provide strategic market and company guidance to direct reports
• Prepare and implement comprehensive business plans
• Communicate company policies and legal guidelines throughout the company
• Maintain trust relationships with shareholders, business partners, and authorities
• Delegate responsibilities and supervise direct reports with guidance and motivation

Skills

Team Leadership

Guest Engagement Model

Sales & Operations

Training & Development

Business Plans

Education

Bachelor's degree in business or related field

Tools

Microsoft Office

Word

Excel

PowerPoint

Job description

• Train in La Mirada and then return to the home store to manage
• Ensure the retail store team is fully staffed and schedule coverage to optimize productivity and efficiency
• Ensure team members complete training and execute company expectations and ongoing training modules
• Recruit, lead, and develop team members and build a culture of passionate, high-performance teams
• Lead and develop Supervisors to execute the Guest Engagement Model through daily coaching
• Own the sales floor and financial outcomes through Sales and Operations standard work
• Engage team members and guests to assess execution of the Living Spaces Guest Engagement Model
• Handle escalated guest situations and resolution
• Identify gaps using scorecards and behavioral misses and create business plans for people and process
• Set expectations, hold teams accountable, and inspire team members through coaching, mentoring, and leading by example
• Host talent conversations to develop leadership skills and build store bench strength
• Open and close the store as needed, including securing the building and managing alarms
• Generate store energy through recognition and transparent, in-the-moment conversations
• Serve as Sales Floor Leader, ensuring guests are engaged through the buying journey
• Drive results through SOPs, retail processes, and procedures
• Support and mentor the training and onboarding coordinator to improve engagement and retention
• Collaborate on training material development, facilitate feedback sessions, and implement onboarding strategies
• Manage the sales supervisor team and execute business strategies to attain board and shareholder goals
• Provide strategic market and company guidance to direct reports
• Prepare and implement comprehensive business plans
• Communicate company policies and legal guidelines throughout the company
• Maintain trust relationships with shareholders, business partners, and authorities
• Delegate responsibilities and supervise direct reports with guidance and motivation

Requirements

• Bachelor's degree (B. A. or B. S.) or equivalent from four-year college in business, design, retail management, sales, merchandising, or related field preferred
• 5 years' experience in direct customer interactive environment required; high volume
• 3 years of management experience required
• Equivalent combination of education and experience will be considered
• Proficient in Microsoft Office including Word, Excel, and PowerPoint
• No certificates or licenses required

Core Competencies

Demonstrates strong leadership and management capabilities, with a focus on team development, guest engagement, and operational excellence. Proficient in creating and executing business plans while fostering a high-performance culture within the retail environment.

Highest-signal resume keywords

• Team Leadership
• Guest Engagement Model
• Sales and Operations Management
• Training and Development
• Business Plan Implementation

Hard Skills

• Retail Management
• Customer Interaction
• Business Strategy
• Performance Metrics
• Operational Procedures

Soft Skills

• Coaching
• Mentoring
• Communication
• Conflict Resolution
• Motivation

Industry Keywords

• High-Volume Retail
• Talent Development
• Store Operations
• Sales Floor Management
• Team Accountability

Tools & Technologies

• Microsoft Office
• Word
• Excel
• PowerPoint