Store Support Specialist

Jobtailor; Westlake (OH); On-site; USD 70,000 - 95,000; Full time

Job description

• Serve as the Brand Champion for all Company Programs
• Work closely with Store Marketing and Retail Services as well as Store PCMs, site GMs and DMs
• Provide support, training, and development for operational management staff
• Ensure company policies and procedures are followed and programs driven properly
• Implement changes to boost efficiency
• Represent the company at various trade shows and conventions
• Provide feedback to Category Management team on programs and how to better complete
• Assist in developing retention strategies for Team Members
• Monitor and ensure all training is on target
• Maintain contact with store managers through phone calls, emails, and site visits and be knowledgeable in new store system installations

Requirements

• Bachelor’s Degree or equivalent combination of education and/or experience
• Five plus years of experience in retail/marketing
• Strong in Microsoft Excel/Power Point/Word
• Excellent planning and execution
• Willingness to travel and holds a valid driver’s license with acceptable driving record
• Able to lead people through a clear vision, proper training, ongoing development, and positive recognition
• Proficient in planning and analytical skills to create positive financial results always
• Stays current with industry guidelines by benchmarking competitors, reading convenience store periodicals
• Exhibits excellent verbal and written communication skills

Core Competencies

Demonstrates expertise in retail marketing and operational management, with a strong focus on training, development, and efficiency improvements. Proficient in planning and analytical skills to drive positive financial results while maintaining effective communication with team members and stakeholders.

Highest-signal resume keywords

• Retail Marketing Experience
• Operational Management Training
• Microsoft Excel Proficiency
• Planning And Execution Skills
• Excellent Verbal And Written Communication

ATS Optimization Keywords

Hard Skills

• Retail Marketing
• Operational Management
• Planning Skills
• Analytical Skills
• Training Development
• Efficiency Improvement
• Financial Results Analysis
• Program Implementation
• Team Member Retention Strategies
• Benchmarking Competitors

Soft Skills

• Leadership
• Communication
• Team Development
• Positive Recognition
• Visionary Leadership

Certifications & Qualifications

• Bachelor’s Degree

Industry Keywords

• Brand Champion
• Store Marketing
• Retail Services
• Trade Shows
• Convenience Store Periodicals

Tools & Technologies

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word