Store Support Lead (Morning) - Admin & Operations

Kohl's; Christiansburg (VA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Work life balance

Health & Wellness

401k

Insurance programs

Life events

Job summary

Kohl’s in Christiansburg, VA is seeking a Store Support Lead to back the leadership team with payroll, scheduling, cash office and supply orders while leveraging technology to maintain daily operations and strong customer service.

You will train and onboard new associates, keep workspaces safe and organized, and manage in-store devices; cross-train across departments to support a fast-paced retail environment while upholding Kohl’s standards and service philosophy.

Qualifications

• Must be 18 years of age or older.
• Limited travel to support new store openings.
• Strong verbal and written communication and interpersonal skills.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Support and effectively resolve store associate and administrative needs through timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership team.
• Effectively plan, communicate and share information with team members using company tools and technology, while following company guidance for daily, weekly and monthly routines.
• Refresh and maintain associate common areas and office areas to support a safe and engaging work environment.
• Assist store executive team by facilitating orientation when directed and onboarding new associates accurately, adhering to all compliance guidelines and Kohl’s best practices.
• Execute operational tasks and shortage reduction programs accurately as assigned, adhering to Kohl’s best practices.
• Monitor and follow up on store execution of training, surveys and audits, ensuring directed timelines are met.
• Maintain in-store technology devices including, but not limited to, handheld scanners and two-way radios.
• Communicate and guide store technology issues through resolution.
• Complete assigned cross-training as needed and regularly work in various departments/areas of the store as scheduled (e.g., salesfloor, point of sale, operations, etc.)

Skills

Strong communication

Flexible availability

Travel limited

Job description

Kohl’s in Christiansburg, VA is seeking a Store Support Lead to back the leadership team with payroll, scheduling, cash office and supply orders while leveraging technology to maintain daily operations and strong customer service.

You will train and onboard new associates, keep workspaces safe and organized, and manage in-store devices; cross-train across departments to support a fast-paced retail environment while upholding Kohl’s standards and service philosophy.