Store Support Lead: Admin & Operations Coordinator

Kohl's; Town of Amherst (NY); On-site; USD 26,000 - 41,000; Full time

Job summary

Kohl’s in New York seeks a Store Support Lead to assist the store leadership team with payroll, scheduling, cash office, and supply orders while upholding Kohl’s standards and customer service.

You will coordinate communications using company tools, manage onboarding for new associates, support safety and compliance, and help drive efficient store operations across sales floor, POS, and back-office tasks.

Qualifications

• Must be 18 years of age or older.
• Limited travel to support new store openings.
• Strong verbal and written communication and interpersonal skills.
• Flexible availability, including days, nights, weekends and holidays.

Responsibilities

• Assist with store payroll, scheduling, cash office and supply orders in partnership with store leadership.
• Plan and communicate with team using company tools and follow daily/weekly/monthly routines.
• Refresh and maintain associate areas and office spaces to support a safe, engaging environment.
• Facilitate onboarding and orientation for new associates, ensuring compliance with Kohl’s policies.
• Execute operational tasks, shortage reduction programs, trainings, audits and timely follow-ups.

Skills

Strong verbal/written communication

Interpersonal skills

Flexible availability

Experience decision-making and problem

Retail or service industry experience

Limited travel

Job description

Kohl’s in New York seeks a Store Support Lead to assist the store leadership team with payroll, scheduling, cash office, and supply orders while upholding Kohl’s standards and customer service.

You will coordinate communications using company tools, manage onboarding for new associates, support safety and compliance, and help drive efficient store operations across sales floor, POS, and back-office tasks.