Stockroom Operations Lead - Flexible & Customer-Focused

Kohl's

West Mifflin (Allegheny County)

On-site

USD 16,000 - 23,000

Full time

7 days ago

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Job summary

Kohl's is seeking an Operations Lead in the United States to oversee store operations, POS, and service processes to ensure consistent execution and strong customer experiences. You will drive receiving, stockroom operations and omni‑channel fulfillment, maintain on‑floor product levels, support POS and customer service teams, and ensure compliance with product protection standards.

As a lead, you will mentor associates on merchandising standards, partner with teams to optimize customer

Qualifications

Must be at least 18 years of age or older.
Flexible availability, including days, nights, weekends, and holidays.
Strong verbal/written communication and interpersonal skills.

Responsibilities

Execute sound operational processes including receiving and processing product, stockroom operations and omni channel fulfillment.
Drive accuracy through completion of all required business directives such as merchandise disposition practices.
Maintain appropriate levels of product on the sales floor through floor replenishment as necessary based on sell through and seasonal changes.
Support point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience.
Follow and ensure others follow all product protection standards, guidelines and company policies implemented to minimize product loss.
Support the training of associates on merchandising standards, product knowledge, and tools; adhere to Kohl’s brand standards as directed by store leadership.
Support and partner with other associates on merchandising incoming product focusing on customer experience.