Store Support Lead - Admin & Ops (Flexible Hours)

Kohl's; Manitowoc (WI); On-site; USD 17,000 - 23,000; Full time

Job summary

Kohl's in Manitowoc, WI is seeking a Store Support Lead to assist the store leadership and associates with administrative and operational tasks, using technology to keep day-to-day communications efficient.

You will handle payroll, scheduling, cash office, and supply orders in partnership with leadership; support onboarding and training; ensure safety and adherence to policies; operate handheld scanners and store tech across departments.

Qualifications

• Must be 18 years of age or older.
• Limited travel to support new store openings.
• Strong verbal/written communication and interpersonal skills.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Support and resolve store associate and administrative needs through payroll, scheduling, cash office, and supply orders with store leadership.
• Plan and communicate using company tools and technology, following daily/weekly/monthly routines.
• Refresh and maintain associate and office areas for a safe, engaging work environment.
• Assist store leadership with onboarding and orientation for new associates per compliance guidelines.
• Execute operational tasks and shortage reduction programs with best practices.
• Monitor store training, surveys, and audits to meet timelines.
• Maintain in-store technology devices (handheld scanners, radios).
• Route store tech issues for resolution with guidance from leadership.
• Cross-train across departments as needed.

Skills

Strong communication

Customer service

Flexible availability

Team collaboration

Retail experience

Job description

Kohl's in Manitowoc, WI is seeking a Store Support Lead to assist the store leadership and associates with administrative and operational tasks, using technology to keep day-to-day communications efficient.

You will handle payroll, scheduling, cash office, and supply orders in partnership with leadership; support onboarding and training; ensure safety and adherence to policies; operate handheld scanners and store tech across departments.