Store Support Lead – Admin & Operations

Kohl's; Media (Delaware County); On-site; USD 16,000 - 23,000; Full time

Job summary

Kohl's is seeking a Store Support Lead in Media, PA to assist the store leadership team and associates with administrative and operational tasks. You will use technology to support store functions and ensure daily communication for excellent customer service and efficiency.

The role involves payroll and scheduling duties, onboarding new staff, maintaining store tech, and upholding Kohl's standards. A flexible schedule and multi-department cross-training are part of this position.

Qualifications

• Strong verbal and written communication and interpersonal skills.
• Flexible availability including days, nights, weekends, and holidays.
• Limited travel to support new store openings.

Responsibilities

• Support and effectively resolve store associate and administrative needs through timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership team
• Plan, communicate and share information with team members using company tools and technology, following daily, weekly and monthly routines
• Refresh and maintain associate common areas and office areas for a safe and engaging work environment
• Assist store executive team by facilitating orientation and onboarding of new associates, adhering to compliance guidelines and Kohl’s best practices
• Execute operational tasks and shortage reduction programs as assigned, following Kohl’s best practices
• Monitor and follow up on training, surveys and audits, ensuring timelines are met
• Maintain in-store technology devices including handheld scanners and two-way radios
• Communicate and guide store technology issues through resolution
• Cross-train across departments as needed (salesfloor, POS, operations)

Skills

Communication skills

Interpersonal skills

Flexible schedule

Travel availability

Job description

Kohl's is seeking a Store Support Lead in Media, PA to assist the store leadership team and associates with administrative and operational tasks. You will use technology to support store functions and ensure daily communication for excellent customer service and efficiency.

The role involves payroll and scheduling duties, onboarding new staff, maintaining store tech, and upholding Kohl's standards. A flexible schedule and multi-department cross-training are part of this position.