Store Operations & Admin Lead

Kohl's; Bolingbrook (IL); On-site; USD 23,000 - 36,000; Full time

Job summary

Kohl’s is hiring a Store Support Lead in Bolingbrook, IL to assist the leadership team with payroll, scheduling, cash office, and supply orders, using technology to enhance store operations and communication. You will help maintain a safe and engaging work environment while supporting onboarding of new associates and enforcing compliance.

Responsibilities include coordinating training and audits, maintaining handheld scanners, and cross-training in multiple departments.

Qualifications

• Must be 18 years of age or older.
• Limited travel to support new store openings.
• Strong verbal/written communication and interpersonal skills.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Support and effectively resolve store associate and administrative needs through timely execution of payroll, scheduling, cash office, and supply orders in partnership with the store leadership team.
• Plan, communicate and share information with team members using company tools and technology, following daily, weekly and monthly routines.
• Refresh and maintain associate common areas and office areas to support a safe and engaging work environment.
• Assist store executive team by facilitating orientation and onboarding new associates accurately, adhering to all compliance guidelines and Kohl’s best practices.
• Execute operational tasks and shortage reduction programs accurately as assigned, adhering to Kohl’s best practices.
• Monitor and follow up on store execution of training, surveys and audits, ensuring timelines are met.
• Maintain in-store technology devices including handheld scanners and two-way radios.
• Communicate and guide store technology issues through resolution.
• Cross-train across departments as scheduled (salesfloor, POS, operations, etc.).
• All Lead Roles At Kohl’s Are Responsible For: integrity, teamwork, customer service mindset, leadership by example, and adherence to policies.

Skills

Communication skills

Flexibility

Customer service mindset

Job description

Kohl’s is hiring a Store Support Lead in Bolingbrook, IL to assist the leadership team with payroll, scheduling, cash office, and supply orders, using technology to enhance store operations and communication. You will help maintain a safe and engaging work environment while supporting onboarding of new associates and enforcing compliance.

Responsibilities include coordinating training and audits, maintaining handheld scanners, and cross-training in multiple departments.