Store Support Lead — Admin & Operations Specialist

Kohl's; Lenox (MA); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Work life balance

Health & Wellness benefits

Savings & Retirement benefits

Insurance programs

Life events support

Job summary

Kohl’s in Lenox, MA is seeking a Store Support Lead to assist the store leadership team with administrative and operational tasks, leveraging technology to ensure timely communication and excellent customer service.

You will manage payroll, scheduling, cash office, and supply orders, support onboarding and training, and cross-train across departments while upholding Kohl’s policies and safety standards. Flexible hours and strong teamwork are essential.

Qualifications

• Must be 18 years or older.
• Flexible availability including days, nights, weekends, and holidays.
• Strong verbal and written communication and interpersonal skills.

Responsibilities

• Support store leadership with payroll, scheduling, cash office and supply orders.
• Plan and share information using company tools and technology while following guidance for routines.
• Refresh and maintain associate and office areas to support safety and engagement.
• Facilitate onboarding and orientation for new associates per Kohl’s guidelines.
• Execute operational tasks and shortage reduction programs per best practices.
• Monitor training, surveys and audits with directed timelines.
• Maintain in-store technology devices and resolve related issues.
• Cross-train across departments and assist in various areas as scheduled.

Skills

Communication skills

Flexible schedule

Teamwork

Attention to detail

Job description

Kohl’s in Lenox, MA is seeking a Store Support Lead to assist the store leadership team with administrative and operational tasks, leveraging technology to ensure timely communication and excellent customer service.

You will manage payroll, scheduling, cash office, and supply orders, support onboarding and training, and cross-train across departments while upholding Kohl’s policies and safety standards. Flexible hours and strong teamwork are essential.