Store Support Lead: Admin & Ops Excellence

Kohl's; Fairfax (VA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Work life balance

Health & wellness

401k & retirement benefits

Associate discount

Life insurance

Job summary

Kohl’s in Fairfax, VA is seeking a Store Support Lead to assist the store leadership team with administrative and operational duties. You will use technology to communicate and coordinate daily activities, ensuring excellent customer service and efficient store operations.

Key duties include handling payroll, scheduling, cash office tasks, and supply orders in partnership with leadership; supporting onboarding and training; maintaining in-store technology and ensuring safety and cleanliness of

Qualifications

• Must have strong communication skills and interpersonal abilities.
• Flexible availability including days, nights, weekends, and holidays.
• Experience in retail or service industry preferred.

Responsibilities

• Support store payroll, scheduling, cash office, and supply orders with leadership.
• Communicate and share information using company tools and follow daily/weekly/monthly routines.
• Refresh and maintain associate and office areas for safety and engagement.
• Assist onboarding and orientation for new associates per Kohl’s guidelines.
• Execute tasks and shortage reduction programs per best practices.
• Monitor training, surveys, and audits with timely follow-up.
• Maintain in-store technology devices like handheld scanners and radios.
• Escalate and guide resolution of technology issues.

Skills

Verbal and written communication

Interpersonal skills

Flexible scheduling availability

Limited travel for openings

Retail or service experience

Job description

Kohl’s in Fairfax, VA is seeking a Store Support Lead to assist the store leadership team with administrative and operational duties. You will use technology to communicate and coordinate daily activities, ensuring excellent customer service and efficient store operations.

Key duties include handling payroll, scheduling, cash office tasks, and supply orders in partnership with leadership; supporting onboarding and training; maintaining in-store technology and ensuring safety and cleanliness of