Store Support Lead: Admin & Ops Pro

Kohl's; Glendale (AZ); On-site; USD 19,000 - 27,000; Full time

Job summary

Kohl's in Glendale, AZ is seeking a Store Support Lead to assist the store leadership team with administrative and operational functions and to ensure excellent customer service and efficiency. You will use technology to streamline store processes and communication, supporting day-to-day operations and associates.

Responsibilities include payroll, scheduling, onboarding, training follow-up, and maintaining devices, with cross-training across departments as needed to sustain performance and Brand

Qualifications

• Must be 18 years of age or older.
• Limited travel to support new store openings.
• Strong verbal/written communication and interpersonal skills.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Support and resolve store associate and administrative needs through payroll, scheduling, cash office, and supply orders with store leadership.
• Plan, communicate, and share information with team using company tools and follow daily/weekly/monthly routines.
• Refresh and maintain associate and office areas to support a safe, engaging environment.
• Assist executive team by onboarding new associates and orienting them per compliance and Kohl's practices.
• Execute operational tasks and shortage reduction programs; adhere to Kohl's standards.
• Monitor training, surveys and audits; ensure timely completion of directed tasks.
• Maintain in-store technology devices (handheld scanners, two-way radios) and troubleshoot issues.
• Cross-train across departments (sales floor, POS, operations) as needed.

Job description

Kohl's in Glendale, AZ is seeking a Store Support Lead to assist the store leadership team with administrative and operational functions and to ensure excellent customer service and efficiency. You will use technology to streamline store processes and communication, supporting day-to-day operations and associates.

Responsibilities include payroll, scheduling, onboarding, training follow-up, and maintaining devices, with cross-training across departments as needed to sustain performance and Brand