Store Support Lead: Admin & Operations Coach

Kohl's; Westminster (MD); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

PTO

Vacation Buy

Parental Leave

Medical Insurance

Dental Insurance

Vision Insurance

Disability Programs

Life Insurance

401k

FSA

Job summary

Kohl’s in Westminster, MD is seeking a Store Support Lead to assist the store leadership team with administrative and operational duties, using technology to keep daily communication smooth and to deliver excellent customer service.

You will handle payroll, scheduling, access devices, onboarding new associates, and execute tasks to reduce shortages while following Kohl’s standards. The role requires flexible availability, strong communication, and a commitment to safety and teamwork.

Qualifications

• Must be 18 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Support and effectively resolve store associate and administrative needs through timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership team
• Effectively plan, communicate and share information with team members using company tools and technology, while following company guidance for daily, weekly and monthly routines
• Refresh and maintain associate common areas and office areas to support a safe and engaging work environment
• Assist store executive team by facilitating orientation when directed and onboarding new associates accurately, adhering to all compliance guidelines and Kohl’s best practices
• Execute operational tasks and shortage reduction programs accurately as assigned, adhering to Kohl’s best practices
• Monitor and follow up on store execution of training, surveys and audits, ensuring directed timelines are met
• Maintain in-store technology devices including, but not limited to, handheld scanners and two-way radios
• Communicate and guide store technology issues through resolution
• Complete assigned cross-training as needed and regularly work in various departments/areas of the store as scheduled (e.g., salesfloor, point of sale, operations, etc.)

Skills

Verbal and written communication

Interpersonal skills

Flexible availability

Age 18+

Job description

Kohl’s in Westminster, MD is seeking a Store Support Lead to assist the store leadership team with administrative and operational duties, using technology to keep daily communication smooth and to deliver excellent customer service.

You will handle payroll, scheduling, access devices, onboarding new associates, and execute tasks to reduce shortages while following Kohl’s standards. The role requires flexible availability, strong communication, and a commitment to safety and teamwork.