Store Support

The Home Depot; Westminster (CO); On-site; USD 21,000 - 28,000; Full time

Job summary

A leading home improvement retailer is seeking Associates in Store Support to ensure outstanding customer order fulfillment and assist customers. Candidates must demonstrate time management skills and work cooperatively in a team environment. Positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. This role plays a crucial part in maintaining high customer satisfaction while supporting various operational responsibilities.

Qualifications

• Proven time management skills.
• Detail-oriented with a high level of integrity.
• Ability to work cooperatively with associates and vendors.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and provide administrative services.
• Direct customers and handle product order questions.

Skills

Detail-oriented

Time management skills

Integrity

Job description

Job Description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Applications are accepted on an ongoing basis