Store Support

The Home Depot; Village of East Syracuse (NY); On-site; USD 23,000 - 25,000; Full time

Job summary

The Home Depot in East Syracuse, NY is seeking a Store Support professional to help ensure smooth daily operations and outstanding customer service. This role may involve assisting customers in the lot, guiding them to departments, and supporting order fulfillment with accuracy and efficiency.

You will work with fellow Associates to handle administrative tasks, respond to customer questions, and contribute to store objectives, all while maintaining a high level of integrity and time management

Job description

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

EAST SYRACUSE

State

NY

Job Type

Store Support

Pay Range

$17.00 - $18.50