Store Support

The Home Depot; Victor (AR); On-site; USD 23,000 - 26,000; Full time

Job summary

The Home Depot in Victor, NY is seeking a Store Support associate to perform a variety of non-sales functions, including assisting customers, directing to departments, and handling administrative tasks. The role emphasizes customer satisfaction and teamwork with associates, vendors, and store operations.

Candidates should be detail-oriented, possess integrity, and demonstrate time management skills, working with little supervision while supporting store-specific objectives and key operational

Qualifications

• Experience delivering high level of customer satisfaction.
• Ability to work with vendors and associates.
• Strong time-management and organizational skills.

Responsibilities

• Assist customers with order status and product location.
• Support cash handling and program compliance.
• Collaborate with store team to meet objectives.

Skills

Customer service

Time management

Detail-oriented

Integrity

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

VICTOR

State

NY

Job Type

Store Support

Pay Range

$17.00 - $19.00