Store Support

Home Depot; Ventura (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

Home Depot in Ventura, CA is seeking Associates for Store Support roles focused on order fulfillment, customer assistance, and administrative tasks. Candidates should be detail-oriented, cooperative with colleagues and vendors, and able to work with minimal supervision to support store objectives.

The positions emphasize a high level of customer satisfaction, integrity, and teamwork in a fast-paced retail environment.

Qualifications

• Customer service skills to assist customers and ensure satisfaction.
• Strong time management to juggle multiple tasks efficiently.
• Attention to detail to handle orders and store operations.
• Demonstrates integrity and professional conduct in all interactions.

Responsibilities

• Assist customers with order fulfillment and inquiries.
• Direct customers to store departments or merchandise as needed.
• Answer customer questions on product order status and availability.
• Support cash handling or program compliance tasks as required.

Skills

Customer service

Time management

Attention to detail

Integrity

Teamwork

Job description

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $20.00 - $22.00