Store Support

Home Depot; Irvine (CA); On-site; USD 28,240 - 30,996; Full time

Job summary

A leading home improvement retailer is seeking Associates in Store Support positions to aid in a variety of non-sales functions. The role demands detail-oriented individuals with strong time management skills to ensure customer order fulfillment, support operations, and interact with customers. Pay ranges from $20.50 to $22.50 per hour, and the company is an Equal Opportunity Employer.

Qualifications

• Proven time management skills.
• Ability to work with little supervision.
• Demonstrates integrity in operations.

Responsibilities

• Direct customers to store departments and answer product questions.
• Assist with cash management during daily operations.
• Support operational responsibilities to enhance customer satisfaction.
• Collaborate with Associates and vendors to execute store operations.

Skills

Detail-oriented

Time management

Customer interaction

Job description

Overview

Associates in Store Support positions are responsible for a variety of non-sales functions, including ensuring an outstanding customer order fulfillment experience, assisting customers on the lot, or providing administrative services. Direct customer or vendor interaction is sometimes required. These roles require cooperation with other Associates, vendors, carriers, and the ability to work with little to some supervision, while remaining detail-oriented with proven time management skills. They must demonstrate a high level of integrity and respond to operational concerns to support store-specific business objectives.

Responsibilities

• Direct customers to store departments or merchandise and answer questions on product order status.
• Assist with cash management or program compliance as part of daily operations.
• Support key operational responsibilities to ensure the highest level of customer satisfaction.
• Collaborate with other Associates, vendors, carriers, and internal teams to execute store operations efficiently.

Possible Positions

• Office Associate
• Order Fulfillment Associate
• Lot Associate
• Customer Service Representative

Qualifications

• Detail-oriented with proven time management skills.
• Ability to work with little to some supervision.
• Demonstrates integrity in daily operations.
• Experience interacting with customers or vendors is beneficial.

Pay

Pay: $20.50 - $22.50

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.