Store Support

Home Depot; Durango (CO); On-site; USD 22,000 - 26,000; Full time

Job summary

Home Depot in Durango, CO, seeks Store Support Associates to carry out non-sales duties and support store operations, including order fulfillment, customer assistance, and administrative tasks.

Employees collaborate with customers, vendors, and other associates to ensure accurate order status, cash handling where needed, and compliance with store programs, delivering a high level of customer satisfaction.

Qualifications

• Performs non-sales functions integral to store operations.
• Assists customers with order status and directions within the store.
• Handles administrative tasks and supports program compliance.

Responsibilities

• Assist customers with order status and store navigation across departments.
• Process cash handling activities related to store operations where applicable.
• Support associates and vendors to maintain store efficiency and customer satisfaction.

Job description

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Applications are accepted on an ongoing basis

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $16.50 - $18.50

Starting pay may vary based on factors including, but not limited to, position offered and location.