Store Support

The Home Depot; Town of Oneonta (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

The Home Depot is seeking associates for Store Support positions in Town of Oneonta, New York. This role involves ensuring an outstanding customer order fulfillment experience, assisting customers, and providing essential administrative services.

Candidates must demonstrate integrity, work well with others, and manage time effectively while focusing on store-specific business objectives. Positions include Office Associate, Order Fulfillment Associate, and more.

Qualifications

• Proven time management skills.
• Ability to work cooperatively with others.
• Demonstration of high integrity at all times.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot.
• Provide administrative services.

Skills

Detail-oriented

Time management

Integrity

Job description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.