Store Support

The Home Depot; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer is seeking associates for Store Support positions in Las Vegas, Nevada. Responsibilities include ensuring an outstanding customer order fulfillment experience, assisting customers, and handling administrative tasks. Candidates must be detail-oriented and have strong time management skills. This role is critical in providing high levels of customer satisfaction. Positions available may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Qualifications

• Ability to work cooperatively with other associates and vendors.
• Strong focus on customer satisfaction.
• Proven time management skills.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and answer product order questions.
• Handle cash management and program compliance.

Skills

Detail-oriented

Time management

Customer service

Integrity

Job description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.