Store Support

The Home Depot; Taunton (MA); On-site; USD 22,000 - 25,000; Full time

Job summary

The Home Depot is seeking a Store Support associate in Taunton, MA. This role focuses on non-sales functions, ensuring order fulfillment, assisting customers in the lot, and handling administrative tasks with high integrity and attention to detail.

You will collaborate with fellow associates and vendors to deliver an outstanding customer experience, working with supervision as needed to support store operations and achieve objectives.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

TAUNTON

State

MA

Job Type

Store Support

Pay Range

$16.50 - $18.50