Store Support

The Home Depot; Portsmouth (IA); On-site; USD 19,000 - 25,000; Full time

Job summary

The Home Depot in Portsmouth, NH is hiring for Store Support positions to help ensure accurate order fulfilment, assist customers in person or in the lot, and provide essential administrative services as needed.

These roles require cooperation with other associates, vendors, and carriers, a strong sense of integrity, time management, and a focus on delivering the highest level of customer satisfaction while supporting store objectives.

Responsibilities

• Associates in Store Support positions are responsible for a variety of non-sales functions.
• Direct customer or vendor interaction is sometimes required for these positions.
• They must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision.

Job description

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

PORTSMOUTH

State

NH

Job Type

Store Support