Store Support

Talentify; Hyannis (MA); On-site; USD 28,000 - 30,000; Full time

Job summary

Talentify in Hyannis, MA is hiring for Store Support roles including Office Associate, Order Fulfillment, Lot Associate, and Customer Service Representative to help ensure a smooth customer experience and accurate order processing. These roles involve assisting customers, handling administrative tasks, and collaborating with team members.

The positions require detail orientation, reliability, and good time management.

Qualifications

• Attention to detail and time management are essential.
• Ability to work cooperatively with associates, vendors, and carriers.
• Reliable and capable of following store procedures with minimal supervision.

Responsibilities

• Assist customers in the store and with order status inquiries.
• Support order fulfillment, cashiering, and general administrative tasks.
• Direct customers to departments or merchandise and maintain store standards.
• Collaborate with team members to ensure high levels of customer satisfaction.

Job description

Job Description

Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

HYANNIS

State

MA

Auto req ID_BR

73836BR

Job Type

Store Support

Auto req ID

200078996

Pay Range

$20.00 - $22.00