Store Support

The Home Depot; Richfield (CA); On-site; USD 22,000 - 25,000; Part time

Job summary

The Home Depot in Richfield, MN is seeking a Store Support Associate to help ensure smooth order fulfillment and customer assistance. You will work with customers in the lot or store to answer questions and support operational tasks.

Role includes collaboration with associates and vendors, requires strong time management and integrity, and focuses on delivering outstanding customer satisfaction.

Qualifications

• Reliable and detail-oriented, able to multi-task.

Responsibilities

• Assist customers with order status and product inquiries.
• Support store operations in non-sales functions and maintain high customer satisfaction.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

RICHFIELD

State

MN

Job Type

Store Support

Pay Range

$16.50 - $18.50