Store Support

The Home Depot; North Dakota; On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Pittsburgh, PA is hiring for Store Support positions. These roles focus on non-sales functions that ensure excellent order fulfillment, assist customers in the lot, and provide administrative support.

Team members collaborate with other associates, vendors, and carriers to meet store objectives and customer satisfaction. Positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative, all requiring reliability, integrity,

Responsibilities

• Assists customers with order status inquiries and directs them to store departments or merchandise.
• Provides administrative support and cash handling or program compliance as needed.
• Works with associates, vendors, and carriers to support key operational responsibilities.
• Manages time effectively with attention to detail and high service standards.

Job description

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

PITTSBURGH

State

PA

Job Type

Store Support