Store Support

The Home Depot; Calumet City (IL); Presencial; USD 24.000 - 32.000; Jornada completa

Descripción de la vacante

The Home Depot in Calumet City, IL is seeking Store Support Associates to deliver outstanding service and efficient in-store operations. Roles may include Order Fulfillment, Lot, Office and Customer Service support, handling inquiries, processing orders, stocking shelves, and assisting customers in finding products.

Ideal candidates are reliable, detail-oriented team players with strong time-management skills who can work with vendors, associates, and customers to maintain store standards and

Descripción del empleo

73106BR

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.