Store Support

The Home Depot; Norristown (GA); On-site; USD 35,000 - 42,000; Full time

Job summary

The Home Depot in Norristown, PA is seeking candidates for Store Support roles. This position focuses on non-sales functions, including order fulfillment, customer assistance in the lot, and administrative tasks to keep the store running smoothly.

You'll work with associates, vendors, and carriers to deliver a high level of customer satisfaction, handle store operations with integrity, and manage time effectively to meet store objectives.

Qualifications

• Non-sales functions including order fulfillment and administrative services.
• Ability to work cooperatively with associates, vendors and carriers with integrity.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the store lot and provide administrative support.
• Direct customer or vendor interactions as needed.
• Support store objectives with attention to detail and time management.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

NORRISTOWN

State

PA

Job Type

Store Support