Store Support

The Home Depot; Neptune Township (NJ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health care benefits

401K

Paid time off

Success sharing bonus

Job summary

A leading home improvement retailer seeks Associates in Store Support roles in Neptune Township, NJ. Successful candidates will be responsible for customer order fulfillment, administrative services, and cash management. The role requires excellent time management, detail-oriented skills, and a focus on customer satisfaction. Benefits include health care, 401K, paid time off, and success sharing bonus. This position plays a critical role in ensuring operational efficiency and customer satisfaction.

Qualifications

• Must work cooperatively with other Associates and vendors.
• Demonstrate a high level of integrity at all times.
• Respond to operational concerns and support business objectives.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the store lot and provide administrative services.
• Handle cash management and program compliance.

Skills

Time management

Detail-oriented

Customer service

Job description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Benefits

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.

Job ID: 71878BR