Store Support

The Home Depot; Pittsburg (KS); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading company as a Store Support associate, where you'll play a crucial role in enhancing customer satisfaction through various non-sales functions. You will assist in order fulfillment, customer inquiries, and provide administrative support, while working closely with team members to achieve store objectives.

Qualifications

• Must work cooperatively with other associates and vendors.
• Demonstrate high levels of integrity and attention to detail.

Responsibilities

• Assist customers in the lot and provide administrative services.
• Ensure outstanding customer order fulfillment experience.
• Handle cash management and program compliance.

Skills

Detail-oriented

Integrity

Customer service

Job description

Join to apply for the Store Support role at The Home Depot

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. Direct customer or vendor interaction is sometimes required. These positions play a critical role in ensuring the highest level of customer satisfaction by directing customers to store departments or merchandise, answering questions on product order status, handling cash management, or program compliance. Candidates must work cooperatively with other associates, vendors, carriers, and manage their tasks with little or some supervision. They should be detail-oriented, demonstrate a high level of integrity, respond to operational concerns, and focus on store-specific business objectives while supporting operational responsibilities. Specific positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Consumer Services

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