Store Support

The Home Depot; Bloomfield (NJ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health care benefits

401K

Paid time off

Success sharing bonus

Job summary

A major retail company in Bloomfield, NJ is hiring for Store Support positions responsible for non-sales functions such as ensuring customer order fulfillment, assisting customers, and performing administrative services. Candidates should demonstrate strong detail orientation, time-management skills, and a commitment to integrity. Various roles include Office Associate and Customer Service Representative, offering benefits like health care, 401K, and paid time off.

Qualifications

• Detail-oriented with proven time-management skills.
• Ability to work cooperatively with associates and vendors.
• Demonstrates high integrity and operational focus.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and provide administrative services.
• Address customer inquiries regarding product order status.

Skills

Detail-oriented

Time-management skills

Ability to work cooperatively

Integrity

Job description

Position Purpose

Associates in Store Support positions are responsible for a variety of non‑sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little or some supervision, be detail‑oriented, and have proven time‑management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store‑specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Benefits

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.