Store Support

The Home Depot; Lodi (NJ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health care benefits

401K

Paid time off

Success sharing bonus

Job summary

A leading home improvement retailer located in Lodi, NJ is seeking associates for Store Support positions. These roles focus on ensuring excellent customer experiences through fulfilling orders, assisting customers, and providing administrative support. Candidates should possess strong time management skills and integrity. Benefits include health care, 401K, paid time off, and success sharing bonuses, making it an attractive opportunity for individuals eager to support store operations.

Qualifications

• Must work cooperatively with other associates and vendors.
• Ability to manage time effectively and maintain focus on business objectives.
• Demonstrates a high level of integrity in all situations.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and provide administrative services.
• Handle cash management and manage product order status inquiries.

Skills

Detail-oriented

Time management skills

Integrity

Job description

Job Description

Position Purpose Associates in Store Support positions are responsible for a variety of non‑sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail‑oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

71823BR

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.