Store Support

The Home Depot; United States; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health care benefits

401K

ESPP

Paid time off

Success sharing bonus

Job summary

The Home Depot is seeking Store Support professionals to help ensure a smooth, customer-focused operation at our store in Union, NJ. Roles may include assisting customers in the lot, handling administrative tasks, and supporting order fulfillment with reliable service.

As part of the team, you'll interact with customers and vendors, answer order-status questions, and assist with cash handling and program compliance. This position emphasizes integrity, teamwork, and efficiency.

Qualifications

• Excellent time management and attention to detail.
• Strong teamwork and customer-service focus.

Responsibilities

• Assist customers in the lot and provide administrative services.
• Direct customer or vendor interaction as needed.
• Answer questions on product order status and support order fulfillment.
• Handle cash management and ensure program compliance.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.

City

UNION

State

NJ

Job Type

Store Support

Pay Range

$17.00 - $19.00