Store Support

The Home Depot; Edison (NJ); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health care benefits

401K

Paid time off

Success sharing bonus

Job summary

A leading home improvement retailer is seeking Associates in Store Support positions to ensure outstanding customer order fulfillment and assist customers across various non-sales functions. Ideal candidates will work cooperatively with team members, demonstrate strong time management skills, and maintain integrity. Key responsibilities include directing customers to merchandise, managing cash, and ensuring compliance with operational standards. Benefits include healthcare, 401K, and paid time off.

Qualifications

• Must work cooperatively with other Associates and vendors.
• Detail-oriented with proven time management skills.
• High level of integrity and focus on store objectives.

Responsibilities

• Responsible for customer order fulfillment and administrative services.
• Direct customers to store departments and merchandise.
• Handle cash management and program compliance.

Skills

Detail-oriented

Time management

Customer service skills

Integrity

Job description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non‑sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction.

Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail‑oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store‑specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

81482BR

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.