Customer Service/Sales

The Home Depot; North Bergen (NJ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health care benefits

401K

ESPP

Paid time off

Success sharing bonus

Job summary

A leading home improvement retailer is looking for Associates in Store Support positions responsible for non-sales functions like customer order fulfillment, administrative services, and customer interactions. Ideal candidates should demonstrate integrity, focus on operational objectives, and work well both independently and cooperatively. Benefits include healthcare, 401K, ESPP, paid time off, and success sharing bonus. Join a team that values customer satisfaction and operational excellence.

Qualifications

• Ability to work cooperatively with other associates.
• Commitment to high level of integrity and detail orientation.
• Proven skills in time management and customer interaction.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and provide administrative services.
• Handle cash management and program compliance.

Skills

Detail-oriented

Time management skills

Customer service

Job description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Location

78108BR

Benefits

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits the Home Depot offers, visit our benefits page.