Store Support

The Home Depot; McHenry (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot is seeking associates for store support roles in McHenry, IL. The position focuses on ensuring efficient order fulfillment, helping customers in the lot, and performing administrative tasks to keep the store running smoothly.

Ideal candidates are detail-oriented, reliable, and capable of handling multiple duties with minimal supervision while supporting store objectives and a high standard of customer service.

Qualifications

• Proven time management skills.
• Detail-oriented with accuracy in handling tasks and records.
• Demonstrates honesty and integrity in all work activities.

Responsibilities

• Non-sales functions including order fulfillment, assisting customers in store and lot, and administrative services.

Skills

Time management

Attention to detail

Integrity

Job description

82964BR

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.