Store Support

The Home Depot; Elk River (MN); On-site; USD 21,000 - 26,000; Full time

Job summary

The Home Depot in Elk River, MN is hiring Store Support associates to help with non-sales tasks and ensure a smooth customer order fulfillment experience. You may assist customers in the lot, provide administrative services, handle inquiries on order status, and support store operations with accuracy and integrity.

Roles include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative, requiring teamwork, attention to detail, and strong time management to

Job description

84051BR

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.