Store Support

The Home Depot; Broadview (IL); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

The Home Depot in Broadview, IL is seeking candidates for Store Support roles. These positions focus on non-sales tasks, ensuring accurate order fulfillment, assisting customers in the lot, and providing administrative support to keep store operations running smoothly.

Tasks may include directing customers to departments, answering order-status questions, handling cash-related tasks, and ensuring program compliance while maintaining high integrity and teamwork with other associates, vendors,

Responsabilidades

• Assist customers with order status and inquiries.
• Support store operations and inventory processes.
• Interact with customers, vendors, and associates with integrity.

Descripción del empleo

73068BR

Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities.

Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.