Store Support

The Home Depot; Louisiana; On-site; USD 26,000 - 38,000; Full time

Job summary

The Home Depot in Zachary, LA is seeking Store Support Associates to perform a variety of non-sales tasks, help with order fulfillment, assist customers in the lot, and provide administrative support. This role emphasizes teamwork, attention to detail, and strong time management to keep store operations running smoothly.

You will interact with customers and vendors as needed, route questions to the appropriate department, and help maintain accurate records with little supervision.

Qualifications

• Associates in Store Support positions perform a variety of non-sales functions.

Responsibilities

• Provide non-sales support and assist customers with order status or questions.
• Assist customers in the lot or with administrative tasks as needed.
• Work cooperatively with other associates, vendors, and carriers to meet store objectives.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

ZACHARY

State

LA

Job Type

Store Support