Store Support

The Home Depot; Lake Elsinore (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

The Home Depot in Lake Elsinore, CA is hiring for Store Support roles focused on non-sales functions such as order fulfillment, customer assistance, and administrative tasks. You will help ensure outstanding customer order fulfillment, direct customers to departments, and support store operations with accuracy and teamwork.

The role emphasizes integrity, time management, and collaboration with associates, vendors, and carriers, with opportunities across positions like Office Associate, Order

Responsibilities

• Assist customers with order status and product availability.
• Support store operations with administrative tasks and program compliance.
• Direct customers to departments, assist in the lot, and ensure accurate cash handling where applicable.

Skills

Customer service

Cash handling

Order fulfillment

Administrative support

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

LAKE ELSINORE

State

CA

Job Type

Store Support

Pay Range

$20.00 - $22.00