Store Support

The Home Depot; Memphis (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

The Home Depot in Memphis, TN is seeking a Store Support associate to help ensure a seamless customer experience. This role covers non-sales tasks, order fulfillment, yard and department guidance, and basic administrative duties with a focus on accuracy and efficiency.

Ideal candidates will be reliable, detail-focused, and capable of working with peers and vendors to uphold store objectives and service standards.

Qualifications

• Demonstrated customer focus and professionalism.
• Ability to handle cash accurately and securely.
• Strong time management to support store operations.

Responsibilities

• Execute non-sales tasks to support order fulfillment.
• Assist customers in the lot and direct them to departments.
• Provide administrative support and answer product order status questions.
• Interact with customers, vendors, and associates to ensure smooth operations.
• Contribute to the highest level of customer satisfaction.

Skills

Customer service

Cash handling

Time management

Attention to detail

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

MEMPHIS

State

TN

Job Type

Store Support