Store Support

The Home Depot; Kansas City (MO); Vor Ort; USD 30.000 - 40.000; Vollzeit

Zusammenfassung

A major home improvement retailer is seeking individuals for Store Support positions responsible for non-sales functions such as customer order fulfillment, administrative services, and ensuring customer satisfaction. Candidates must demonstrate integrity, effective communication, and the ability to work collaboratively. The role requires minimal supervision and focuses on supporting operational responsibilities within the store.

Qualifikationen

• Must demonstrate a high level of integrity.
• Ability to work cooperatively with others.
• Effective communication with customers and vendors.

Aufgaben

• Ensure outstanding customer order fulfillment experience.
• Assist customers with inquiries and store navigation.
• Handle cash management and program compliance.

Kenntnisse

Detail-oriented

Time management

Customer service

Team collaboration

Jobbeschreibung

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.