Store Support

The Home Depot; Glendale (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

The Home Depot in Glendale, Arizona is looking for Associates in Store Support positions. These roles are crucial for ensuring outstanding customer order fulfillment experiences and assisting customers across various store departments.

The ideal candidate must be detail-oriented, possess strong time management skills, and work cooperatively with other associates and vendors. Responsibilities include handling cash management, answering customer questions, and maintaining compliance with programs.

Qualifications

• Ability to assist customers in the lot or provide administrative services.
• Detail-oriented with strong time management skills.
• Must demonstrate a high level of integrity at all times.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Direct customers to store departments and answer product questions.
• Handle cash management and program compliance.

Job description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.