Store Support

The Home Depot; Clinton (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

The Home Depot in Clinton, Mississippi is seeking Associates for Store Support positions. These roles encompass a variety of non-sales functions critical to customer satisfaction, including assisting with customer inquiries and fulfilling orders. Ideal candidates will demonstrate integrity, strong time management abilities, and the capacity to work well with teams.

Specific roles may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative, all requiring detail-oriented and cooperative work habits. If you strive for excellence in customer service, we want to hear from you!

Qualifications

• Must work cooperatively with other Associates and vendors.
• Proven time management skills and a focus on operational objectives.
• Ability to assist customers in various capacities as needed.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot or provide administrative services.
• Handle cash management and program compliance tasks.

Skills

Detail-oriented

Time management

Integrity

Job description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.