Store Support

The Home Depot; Fort Smith (AR); On-site; USD 19,000 - 25,000; Full time

Job summary

The Home Depot in Fort Smith, AR is hiring for Store Support roles focused on delivering an outstanding customer order fulfillment experience. These associates may assist customers in the lot or provide administrative services, and interact with customers or vendors as needed.

The position requires cooperative teamwork with other associates and vendors, strong time management, and a commitment to integrity.

Qualifications

• Ability to work cooperatively with other associates and vendors.
• Attention to detail and proven time management skills.
• Ability to respond to operational concerns and support store objectives.

Responsibilities

• Provide non-sales support, including ensuring a smooth order fulfillment experience and assisting customers in the lot.
• Perform administrative tasks and respond to customer or vendor inquiries as needed.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

FORT SMITH

State

AR

Job Type

Store Support