Store Support

The Home Depot; Fort Lauderdale (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Fort Lauderdale is looking for Associates in Store Support who are responsible for non-sales functions including customer order fulfillment and administrative services. The role requires strong customer service skills and the ability to work cooperatively with team members. Candidates must demonstrate integrity and manage time effectively while addressing operational concerns. This position offers a critical support role to enhance customer satisfaction.

Qualifications

• Proven time management skills.
• Ability to work cooperatively with associates and vendors.
• Demonstrate a high level of integrity.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot or provide administrative services.
• Handle cash management or program compliance.

Skills

Customer service

Time management

Detail-oriented

Teamwork

Job description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.