Store Support

The Home Depot; Fallon (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

A major home improvement retailer seeks associates for Store Support positions in Fallon, Nevada. Responsibilities include assisting customers, ensuring order fulfillment, and providing administrative support. Ideal candidates are detail-oriented, possess strong time management skills, and can cooperate with team members. Positions may include Office Associate, Order Fulfillment Associate, Lot Associate, or Customer Service Representative. The company emphasizes a high level of customer satisfaction and integrity.

Qualifications

• Must demonstrate a high level of integrity at all times.
• Detail-oriented with strong time management skills.
• Ability to work cooperatively with other associates and vendors.

Responsibilities

• Assist customers in the lot and provide administrative services.
• Ensure outstanding customer order fulfillment experience.
• Respond to operational concerns of all associates.

Skills

Detail-oriented

Time management

Cooperation with others

Integrity

Job description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.