Store Support

The Home Depot; Copiague (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer in Copiague is seeking associates for Store Support roles. Responsibilities include assisting with customer order fulfillment, handling cash management, and providing administrative services. Candidates should be detail-oriented, demonstrate strong time management skills, and work cooperatively with staff and customers. Integrity and focus on customer satisfaction are essential. Various positions available include Office Associate and Order Fulfillment Associate.

Qualifications

• Must demonstrate a high level of integrity at all times.
• Detail-oriented and able to work with little supervision.
• Strong time management skills crucial for the role.

Responsibilities

• Assist customers with order fulfillment and administrative services.
• Direct customers to store departments or merchandise.
• Handle cash management and respond to operational concerns.

Skills

Detail-oriented

Time management skills

Customer service orientation

Cooperative teamwork

Integrity

Job description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.