Store Support

The Home Depot; Boynton Beach (FL); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading home improvement retailer in Boynton Beach seeks associates for Store Support positions. Responsibilities include ensuring customer order fulfillment, assisting customers in various ways, and performing administrative tasks. Candidates should be detail-oriented, possess strong time management skills, and demonstrate a commitment to customer satisfaction. No specific educational background required. Join a team that values integrity and operational excellence in delivering top-notch service.

Qualifications

• Ability to fulfill customer orders effectively.
• Experience in administrative services preferred.
• Strong communication skills for customer interaction.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and provide administrative support.
• Direct customers to store departments and answer product questions.

Skills

Detail-oriented

Time management

Customer service

Integrity

Job description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.