Store Support

The Home Depot; Anderson (SC); On-site; USD 16,531 - 23,419; Full time

Job summary

The Home Depot in Anderson, South Carolina is looking for associates in Store Support positions. These roles are vital in ensuring the highest level of customer satisfaction by assisting customers, handling cash management, and fulfilling customer orders.

Candidates must possess strong time management skills, be detail-oriented, and work cooperatively with a focus on store specific objectives. Duties can include various roles such as Office Associate, Order Fulfillment Associate, Lot Associate, or Customer Service Representative.

Qualifications

• Proven time management skills are essential.
• Detail-oriented individuals will excel in this role.
• Experience in customer service is beneficial.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot or provide administrative services.
• Direct customers to store departments and merchandise.

Skills

Detail-oriented

Time management

Customer service

Job description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.