Store Support

The Home Depot; Port Saint Lucie (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

The Home Depot in Port Saint Lucie is hiring Associates in Store Support positions. These roles are essential for non-sales functions and include responsibilities like ensuring customer satisfaction, assisting in the lot, and providing administrative services.

Candidates must demonstrate strong time management skills, attention to detail, and the ability to work cooperatively with others. Positions may include Office Associate and Customer Service Representative.

Qualifications

• Must work cooperatively with other Associates and vendors.
• Must be detail-oriented and have proven time management skills.
• Demonstrate a high level of integrity at all times.

Responsibilities

• Ensure outstanding customer order fulfillment experience.
• Assist customers in the lot and provide administrative services.
• Direct customers to store departments and answer questions on product order status.

Skills

Customer service skills

Time management

Attention to detail

Job description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.